About Us

Privacy and Cookies Policy

At Freeset Ltd (t/as www.globalseesaw.co.uk) we collect different types of information about our users for the following main reasons:

  1. To provide an interactive web site where email is used to communicate with the users.
  2. To provide a security mechanism whereby we can restrict content to certain groups of users.
  3. To enable the purchase and delivery of goods through our online shop.
  4. To help us to improve the service we offer.

 

Our principles

We are absolutely committed to protecting your privacy. Our policy can be summarised in one sentence: we will not share your information with others without your consent.

We have established the following two principles:

  1. We will respect your email privacy. You will only receive email from us in relation to areas you have expressly signed up for.
  2. We will not share any individual user details (including your email address) to any third party without your consent.

What information do we collect?

We collect information on our users through registration.

The minimum information we need to register a user is your first and last name, your post code, first line of your address and a password.

We collect information on our customers when you make a purchase through our shop.

We will collect your name, postal and email addresses, payment information and information about your order. Payment information is then transmitted and processed securely and is NOT held on our servers.

Who will have access to your information?

You have control over who is able to access specific items of information. By default your information will not be visible to anyone else using the site.

What else you should know about privacy

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of, and access to, your own computer.

Please be aware that whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your usernames and passwords and any account information. Please be careful and responsible whenever you are using the Internet.

Our pages may contain links to other websites, and you should be aware that we are not responsible for the privacy practices on other websites.

Cookies

Cookies are small files web browsers place on a computer's hard drive. They are often used to help us authenticate users as well as to help websites to work more efficiently, and in some cases they are essential and fundamental to the operation of a website - essential scenarios include ecommerce, and while not strictly essential (per se) often website HTML forms will require the use of cookies to work properly.

The table below explains the cookies we use and why:

Cookie name 

Purpose More Information
Cookie_option This cookie stores your acceptance of cookie usage on the website and the date of acceptance  
     
My Basket

Storing products the customer adds to their shopping basket. Includes information such as product IDs, quantities, total spend and promotional discounts.

Essential for placing ecommerce orders on the website.
     
Promotion Stores promotion details once a valid promotional code has been submitted on the basket page. Essential for obtaining a promotional discount during our ecommerce checkout process.
     
EmemMemberLogin

Manages login to the website, stores encrypted string that interacts with .NET server code to validate and verify user login.

Session cookie, expires at end of session.
     

Google Analytics: _utma

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google
     
YouTube

 

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally- identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Click here to visit YouTube’s ‘How to embed a YouTube video’ page for more information

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout

Any Questions?

Please feel free to contact us.